Terms of use
The terms that apply when you use this website.
Draft — legal review required
Structural draft. Must be completed and approved by counsel, including the correct legal entity, governing law and dispute resolution provisions, before launch.
Acceptance
By using this website you agree to these terms. If you do not agree, please do not use the site.
What this site is for
This site provides information about the Riggs & Oakley brand and its products, together with support, warranty and swatch request services. It is not an online store. Products are sold through Sam’s Club, and any purchase is governed by Sam’s Club terms, not these.
Accuracy of content
We work to keep this site accurate, but product specifications, features, availability and imagery are subject to change without notice. Lifestyle photography is for illustration; colours reproduce differently on every screen, which is why we offer free swatches. Where this site and the product listing at the point of sale differ, the product listing governs.
Intellectual property
The Riggs & Oakley name, the interlocking diamond mark, the wordmark, and all site content, photography and design are owned by [LEGAL ENTITY NAME] or its licensors and are protected by intellectual property law. You may view and print pages for your own non-commercial use. Any other use — copying, redistribution, framing, scraping, or use in training a machine learning model — requires our written permission.
Acceptable use
- Do not use the site unlawfully, or to harm, harass or defraud anyone.
- Do not attempt to gain unauthorised access to the site or any related system.
- Do not submit false information, or another person’s information without their consent.
- Do not use automated means to overload, scrape or interfere with the site.
Submissions
Information you submit through our forms is handled as described in our Privacy Policy. Please do not send confidential or sensitive information through this site. Any ideas or feedback you send us may be used without restriction or compensation.
Third-party links
This site links to third-party websites, including Sam’s Club. We do not control those sites and are not responsible for their content, products or privacy practices.
Warranty on products
Nothing on this page affects the product warranty. See the warranty page for the terms that apply to your furniture.
Disclaimer and limitation of liability
[COUNSEL TO SUPPLY. This section should state that the site is provided “as is”, disclaim implied warranties to the extent permitted by law, and limit liability for use of the site — while making clear that it does not limit any non-waivable consumer rights or the product warranty.]
Governing law
These terms are governed by the laws of [STATE], without regard to its conflict of laws rules. [ADD VENUE AND DISPUTE RESOLUTION PROVISIONS.]
Changes
We may update these terms. The version published on this page at the time you use the site is the version that applies.
Contact
Questions about these terms: [SUPPORT_EMAIL].